Delete your ZaroPay account

Option 1: In the app (fastest)

1. Open ZaroPay and go to Me.

2. Scroll down and tap Delete account.

3. Confirm. Your account is deleted straight away.

Only want a break? Tap Deactivate account instead. Your account is hidden, and you can come back by signing in again.

Option 2: By email (if you no longer have the app or your phone)

Email info@zaropay.ng with the subject "Delete my ZaroPay account" and the phone number on your account. To protect you, we may ask you to confirm that the account is yours. We will delete it within 30 days and reply to confirm.

Email a deletion request

What we delete

Your profile (name, username, photo and about text), phone number and recovery email, your messages, photos, voice notes and files, your call history, and the scrambled contact codes used to find your friends.

What we may keep

Only what the law requires us to keep (for example payment records, once the ZaroPay Wallet is available), and only for as long as required.

Questions

Email info@zaropay.ng. See also our Privacy Policy.