Help & Support
How do I find my friends?
Go to Chats and tap ✏️. Allow contacts, and everyone in your phone book who uses ZaroPay appears under "On ZaroPay". Tap Invite to ask others to join.
How do I make a call?
Open a chat and tap 📞 for voice or 🎥 for video. You can also call from the Calls tab, or use the 🔢 keypad to call a number.
How do I start a group call?
In the Calls tab, tap 👥, pick 2 or more people, then tap Voice or Video. During a call, tap 👥 to add more people.
Why can't I hear or be heard?
Check that ZaroPay has microphone and camera permission in your phone settings, and that you have a good internet connection. Tap the speaker button to switch between earpiece and loudspeaker.
How do I block or report someone?
Open the chat, tap ⋮, then choose Block or Report. Blocked people cannot message or call you.
How do I control who sees my information?
Go to Me → Privacy to choose who sees your last seen, online status and profile photo, and who can call you.
I changed my phone. How do I get my account back?
Install ZaroPay and sign in with the same phone number. If you lost your number, use "Lost your number? Sign in with email" if you added a recovery email.
How do I delete my account?
Go to Me → Delete account. This permanently deletes your profile, messages and call history. To take a break instead, use Deactivate account.
Contact us
Email info@zaropay.ng and we will get back to you as soon as possible.